Senior Social Media Specialist

Full Time | Ho Chi Minh City

Job Summary

The Senior Social Media Specialist oversees project management and strategic planning to enhance the effectiveness of client campaigns. This individual is tasked with crafting tailored social media proposals, drawing insights from an analysis of the client’s past campaign performances and social data. Key responsibilities include managing social networking sites, coordinating with various social outreach channels such as influencers, communities, and seeding initiatives, and executing campaigns with precision to meet designated objectives.

Job Responsibility

1. Social Media Planning

  • Utilize social data to develop creative and innovative strategies ensuring client campaigns reach their intended audience effectively within budget constraints.
  • Prepare professional proposals encompassing strategy development through to execution.
  • Stay abreast of trends, platform updates, and emerging influencers to enhance planning capabilities.
  • Analyze post-campaign data to refine future strategies.
  • Collaborate with internal and external stakeholders to develop, implement, and maintain strategic plans aligned with key performance indicators.

2. Social Media Management

  • Manage and maintain a brand presence on social media, ensuring active engagement through comments, direct messaging, and interactive activities like contests and mini-games.
  • Promote brand content consistently across various platforms, including Facebook, Instagram, YouTube, TikTok, Zalo, and other forums.
  • Coordinate with a range of influencers and social outreach channels for campaign execution, from scouting and quoting to content planning and performance tracking.
  • Communicate effectively with internal and external partners to gather feedback and make timely revisions.
  • Compile data necessary for creating detailed proposals and reports.
  • Ensure campaigns are executed efficiently to meet agreed-upon KPIs and budgetary guidelines.
  • Supervise and manage junior team members throughout project execution.
  • Other duties depend on project requirements.

Required Skills/ Abilities

  • Strong communication skills in both English and Vietnamese.
  • Ability to solve problems effectively and maintain composure under pressure.
  • Excellent project management capabilities including quotation preparation, timeline tracking, and reporting.
  • Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Excel.
  • Skilled in presentation delivery and critical thinking.
  • Proficient in the use of social media platforms and social management tools.
  • Well-versed in the dynamics of working with KOLs, KOCs, influencers, and the community from conceptualization through to execution.
  • Keen follower of trends with the ability to quickly adapt to new situations.
  • Patient, dedicated, and passionate about social media management.
  • Supportive, responsible, and capable of independent work.
  • Focused on solutions with a strong orientation towards client service.

Experience and Education

  • Have at least 1-2 years of working experience in Advertising in the related position.
  • Have good knowledge and proficient usage of SNS & Social Management tools.
  • Understand the market and working process between agency & influencers/ communities/ booking agency.
  • Bachelor’s degree in Marketing/ Communications or related field.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package;
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.

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Senior Social Planner

Full Time | Ho Chi Minh city

Job Summary

The Senior Social Planner is responsible for handling IMC and social-first campaign briefs from a social planning perspective – working closely with Strategy, Account, and Creative teams to assess and strengthen the social feasibility and effectiveness of the big idea, then translating it into a clear, actionable social plan. He/ She brings the “social lens” into cross-functional brainstorms and proposal-building, ensuring that what’s proposed will work on social platforms, not just look good on paper. This role also supports planning quality and content direction across key accounts and new business opportunities.

Job Responsibility

1. IMC/ Social-first Brief Handling

  • Work with Strategy, Account, and Creative to interpret IMC/social-first briefs and assess the social feasibility of the big idea.
  • Bring the social point of view into cross-functional brainstorms and pitch preparation.
  • Independently develop social plans/proposals, including monitoring implementation to ensure quality and consistency with the agreed strategy.
  • Present proposals directly to clients and support the Account Team in client-facing discussions by consulting on compatible social strategies and proactively contributing ideas.

2. Content & Campaign Direction

  • Provide content direction for social channels, ensuring alignment with the agreed strategy.
  • Review content calendars, campaign mechanics, and briefs for consistency and quality.
  • Stay on top of platform trends, formats, and consumer psychology, including habits and preferences on social media and e-commerce, to keep output competitive.

3. Team & Quality Management

  • Guide junior Social Planners to maintain consistent planning quality across accounts.
  • Support multiple accounts/pitches simultaneously based on business priority.
  • Act as escalation point for planning-related questions from Account/Creative.

4. Stakeholder & Project Management

  • Align with internal stakeholders and clients on the social angle of campaigns.
  • Manage planning timelines across projects and pitches.
  • Confidently voice opinions in both internal and external meetings, establishing a strong professional presence within the agency.
  • Other duties as required.

Required Skills/ Abilities

  • Strong platform-level thinking: able to judge whether a big idea/campaign concept will actually work on social, and why.
  • Excellent proposal writing and storytelling skills; able to structure and present complex ideas simply.
  • Good at communication in both English & Vietnamese, with strong spoken and written skills.
  • Strong project management skills: able to manage multiple accounts/pitches and tight timelines simultaneously.
  • Confident presentation and public speaking skills, including direct client-facing and debate experience.
  • Advanced MS Office skills, especially PowerPoint; comfortable working with insight/data inputs from the Social Insight function.
  • Trend follower with a strong sense of what works on social platforms (Facebook, Instagram, TikTok, YouTube, etc.).
  • Passionate, hardworking, and able to work independently and under pressure, with a high level of reliability, integrity, and teamwork spirit.
  • Comfortable leveraging AI tools (e.g. ChatGPT, Claude, Gemini) to support brainstorming, proposal drafting, and content ideation.

Experience and Education

  • At least 3-4 years of working experience within an Influencer/ Advertising/ PR/ Research/ Social/ Digital agency, with a proven track record of leading proposals and campaigns.
  • Experience contributing to or leading new business pitches is strongly preferred.
  • Experience managing or mentoring junior team members is a plus (for candidates being considered at Manager level).
  • Bachelor’s degree in Marketing, Communications, or a related field.

Benefits

o Working in a dynamic, friendly, and supportive environment.

o Growing business.

o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:

  • 16 annual leave per year;
  • 13th-month salary;
  • Year-end bonus based on performance and business result;
  • Salary review annually;
  • Annual health check;
  • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
  • Insurance benefits package;
  • Mobile phone fee allowance based on the company’s policy;
  • Participate in company events, company trip;
  • Participate in the company’s training programs, self-studying program (supported by the company).

We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.

Fill in your details

Social Media Specialist

Full Time | Ho Chi Minh City

Job Summary

The Social Media Specialist manages brand SNS profiles, engages with consumers, distributes content, and creates performance reports to improve brand presence. You will plan and manage social outreach campaigns, work with influencers, and ensure campaigns meet KPIs.

Job Responsibility

1. SNS Management

  • Be able to manage the existence of brand SNS profile and maintain 2-way communication between brand and consumers: responding to comments, inbox, and engaging activities (minigame, contests, etc.).
  • Distribute and promote brand content across SNS channels consistently (Facebook, Instagram, YouTube, TikTok, Forum, etc.).
  • Be able to make SNS reports (Fan-page performance: social post-performance, fan growth, audience pool, fan-page responsiveness, etc.) to evaluate the performance of brands on social and suggest solutions to improve the brand’s SNS.
  • Proactive suggest innovative content format solutions & proactively research for content betterment.

2. Social Outreach Planning & Management

  • Understand creative direction and be able to provide content direction for social outreach channels on various platforms to deliver the brand message successfully.
  • Be able to make social proposals & follow up with a variety of influencers and social channels: celeb, mega to nano influencers, hot community, hot fan-page, etc. for execution.
  • Proactively up-to-date trends/ platforms/ rising influenced stars for planning.

3. Project Management

  • Communicate efficiently with internal & external stakeholders.
  • Take part in the working process of taking briefs, debriefing, and proposal consolidation.
  • Collect required data for making proposals & reports.
  • Effectively execute the campaign to achieve committed KPI within budget.
  • Other duties depend on project requirements.

Required Skills/ Abilities

  • Good at communication in both English & Vietnamese.
  • Good at problem-solving in a calm manner.
  • Good project management skills: raising quotations, tracking timelines, and reporting.
  • Trend follower and quick adaption.
  • Supportive and responsible.
  • Solution-oriented & client service mindset is a plus.
  • Patient, dedicated, and passionate about social media management.
  • Advanced MS Office skills, especially PowerPoint and Excel.

Experience and Education

  • Have at least 1-2 years of working experience in Advertising in the related position.
  • Have good knowledge and proficient usage of SNS & Social Management tools.
  • Understand the market and working process between agency & influencers/ communities/ booking agency.
  • Bachelor’s degree in Marketing/ Communications or related field.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package;
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.

Fill in your details

Social Insight & Data Analyst

Full Time | Ho Chi Minh city

Job Summary

The Social Insight & Data Analytics role is responsible for transforming social listening data, competitor tracking, and campaign performance into actionable insights that strengthen the team’s strategic recommendations. He/ She will work closely with the Strategy and Client Service teams to ensure that proposals, reports, and brand strategies are data-backed, business-relevant, and grounded in a clear understanding of audience behavior and market trends.

Job Responsibility

1. Social Listening & Insight Development

  • Conduct social listening and social data analysis to identify consumer conversations, sentiment, audience behaviors, and emerging trends relevant to clients’ categories.
  • Translate raw social data into clear, actionable insights and recommendations that can be applied to brand strategy and campaign planning.
  • Conduct social/category research to support new business pitches and ongoing account strategy development.

2. Competitor/Brands & Market Tracking

  • Track competitor and client social activities, campaigns, and SOV (Share of Voice) on a regular basis to maintain an overall view of brand performance and strategy on social; flag notable movements or opportunities to the team.
  • Monitor industry, platform, and cultural trends (TikTok, Facebook, Instagram, YouTube, Threads, etc.) to keep the team updated on what’s relevant for clients.

3. Performance Learning & Reporting

  • Analyze campaign and content performance data to identify what worked, what didn’t, and why; turn this into “performance learnings” that inform future planning.
  • Build clear, client-ready reports and dashboards (social listening reports, competitor benchmarking, campaign performance reviews) using data visualization best practices.
  • Support the Planning team with data points, benchmarks, and evidence to strengthen the persuasiveness of proposals.

4. Cross-functional Collaboration

  • Work closely with Social Planners, Account, and Creative teams to ensure insights are integrated early into the planning process, not just used for post-campaign reporting.
  • Present insight findings clearly and confidently to internal teams and, when required, directly to clients.
  • Other duties depending on project requirements.

Required Skills/ Abilities

  • Strong analytical thinking; comfortable working with both quantitative data and qualitative/social conversation analysis.
  • Proficient in a range of analytical tools (social listening platforms, social media analytics tools, Google Analytics, influencer marketing tools, etc.) for proactively conducting insight findings and campaign performance evaluation.
  • Good at communication in both English & Vietnamese, with the ability to turn data into a clear, persuasive story or chart.
  • Advanced MS Office skills, especially PowerPoint and Excel; familiarity with data visualization tools is a must.
  • Detail-oriented, structured, and able to manage multiple data sources/projects at once.
  • Curious and proactive in following social trends, platform updates, and new research methodologies.
  • Solution-oriented and able to translate findings into business-relevant recommendations.
  • Comfortable leveraging AI tools (e.g. ChatGPT, Claude, Gemini) to accelerate data synthesis, trend research, and report/insight drafting.

Experience and Education

  • At least 1-2 years of working experience in social listening, market research, data/insight analysis, or a related analytical role, preferably within an agency or social media research company.
  • Experience working with social listening tools and interpreting social/digital performance metrics.
  • Understanding of the agency working process and how insights are applied to campaign planning and client proposals.
  • Bachelor’s degree in Marketing, Communications, Business Administration, Economics, Statistics, Data Analytics, or a related field.

Benefits

o Working in a dynamic, friendly, and supportive environment.

o Growing business.

o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:

  • 16 annual leave per year;
  • 13th-month salary;
  • Year-end bonus based on performance and business result;
  • Salary review annually;
  • Annual health check;
  • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
  • Insurance benefits package;
  • Mobile phone fee allowance based on the company’s policy;
  • Participate in company events, company trip;
  • Participate in the company’s training programs, self-studying program (supported by the company).

We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.

Fill in your details

Social Media Intern

Internship | Ho Chi Minh City

Job Summary

As a Social Media Intern, you’ll have the opportunity to join a dynamic, passionate, and ambitious team, working on a variety of social media campaigns for multiple brands. This role will allow you to gain hands-on experience across all aspects of social media, helping you grow your skills and expand your expertise.

Job Responsibility

1. Monitoring & Report – 40%

  • Monitoring Social Platform (Facebook Fanpage, Instagram Business, Tiktok,…): reply comments and inbox, maintain users’ interaction, collect and fill data contests/minigames…
  • Social Analysis – Report Analysis: Weekly, Monthly, Quarterly, VOC, Sentiment.

2. Project management (Project, timeline, human) – 40%

  • Support to implement all booking related tasks on social media, especially KOLs/Community booking.
  • Ensure project timeline, paperwork process, payment with suppliers.
  • Report progress and quality of work to your mentor.

3. Social Experts – 20%

  • Stay on top of industry trends, seek out and share information on new channel opportunities to apply to client business needs, and provide insight by vertical.
  • Support team members to grow up and develop social skills together.

4. Other assigned tasks by Line manager.

Required Skills/ Abilities 

  • Knowledge in terms of Digital Marketing, Communications, and the industry.
  • Up to date with new trends and developments.
  • Excellent in task management, time management.
  • Be able to work under pressure.
  • Flexible, careful, diligent, detailed.
  • Hard-working attitude.

Experience and Education 

  • Have experience in managing Fanpage and working with KOLs/ influencers is highly preferred.
  • Be able to work full-time, on-site for 6-12 months.
  • Fresh graduate/ final year student.

Benefits

  • Internship allowance: 3.000.000 VND/month.
  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Parking allowance.
  • Join Happy Hour Party each month.
  • Computer, stationery, other working tools, etc. will be provided.

We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.

Fill in your details