Account Manager

Full Time | Ho Chi Minh City

Job Summary

As an Account Manager, you own the oversight of client projects by leading and monitoring our 360° communication campaigns. In this role, you bridge the gap between clients and our internal teams, ensuring each project meets our highest quality standards and clients’ satisfaction.

Supervisory Responsibility

You supervise and mentor a team of 2-3 members including Intern, Executive, or Senior Executive, ensuring consistent service delivery. Your role will be pivotal in providing strategic direction, performance feedback, and ongoing support for your subordinates to foster their professional growth.

Job Responsibility

  • Lead and take all responsibility for managing the IMC projects – from receiving briefs and developing strategies and plans to executing daily tasks and reporting.
  • Develop a thorough understanding of client’s goals and expectations, providing expert consultation to drive their business growth. Cultivate and maintain long-term partnerships as a trusted business partner.
  • Monitor all project activities, ensuring all outcomes are delivered at the greatest quality and aligned with client standards.
  • Serve as the primary contact for clients. Regularly provide them with performance and status reports. Proactively and promptly address any issues that may arise.
  • Support on additional projects and tasks as assigned.

Required Skills/ Abilities

  • Act as an active and trustworthy advisor with a client-centric attitude.
  • Excellent communication and presentation abilities with proficiency in both English and Vietnamese.
  • Strong critical thinking and problem-solving skills with a results-oriented mindset.
  • Demonstrate effective planning and data analysis skills.
  • Proven leadership and organizational capabilities with a high sense of ownership and responsibility.

Experience and Education

  • Have 4-5 years of working experience in the Advertising and Communication industry.
  • Minimum 1 year of experience as an Account Manager or in a similar supervisory role managing IMC campaigns.
  • Have comprehensive through-the-line experience and rich experience in handling a wide range of industries, experience with Japanese brands/ clients is an advantage.
  • Solid knowledge of brand communication.
  • Bachelor’s Degree in Marketing, Digital Marketing, Communications, or related fields.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package (PTI Care);
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

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Account Supervisor

Full Time | Ho Chi Minh City

Job Summary

We are looking for an experienced Account Supervisor to lead medium to large-sized projects and assist with major projects under the Line Manager’s supervision. This role involves managing project proposals, implementation plans, budgets, timelines, and client presentations. The Account Supervisor will be the primary contact for clients, managing relationships and expectations, and reporting on project status. Additional responsibilities include competitor reviews, reporting, guiding junior staff, and managing suppliers and sub-contractors.

Supervisory Responsibility

  • Provide day-to-day direction, feedback, and support to team members.
  • Oversee workload distribution to ensure timely, high-quality project delivery.
  • Act as the initial escalation point for resolving internal team issues.
  • Mentor and coach junior staff to foster a collaborative and growth-oriented team environment.

Job Responsibility

  • Independently lead medium or large projects under the direct supervision of the Line Manager.
  • Develop and oversee project proposals, implement plans, budgets, and timelines.
  • Serve as the primary day-to-day client contact, nurturing relationships and managing expectations.
  • Report project/ program statuses to clients.
  • Competitor review, weekly and monthly report (Advertising, Digital, PR, ATL & BTL activities).
  • Manage suppliers and subcontractors as required.
  • Undertake other tasks assigned.

Required Skills/ Abilities

  • Logical, critical, and creative thinking.
  • Interpersonal, analytical, and problem-solving.
  • Be able to work independently and with a team.
  • Strong in making proposals and presentation skills.
  • Client Service mindset: kind, calm, mature, good listener, open-minded.
  • Proactive, ownership, manner, honest, supportive.
  • Persistent and patient.
  • Result-oriented or can-do and do-better-than-expected attitude.

Experience and Education

  • Have a strong experience/ background in the Tech/ Mobile industry.
  • Have at least 3-4 years of agency working experience in all areas of IMC, especially asset production.
  • Have knowledge in Marketing, Digital, Communication, and Research.
  • Bachelor’s Degree in Marketing/ Digital Marketing/ Communications or related fields.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package (PTI Care);
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

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Senior Account Executive

Full Time | Ho Chi Minh City

Job Summary

As a Senior Account Executive, you will work closely with clients to understand their project expectations. You also take responsibility for daily communication with internal teams and clients to deliver work progress with the greatest satisfaction of clients.

Job Responsibility

  • Act as a “gatekeeper” for quality control. Involve communication in whole internal and external meetings from the beginning steps until the campaign ends.
  • Project execution and management: receive briefs and work with functional teams or seek out suitable resources.
  • Participate and contribute to strategic planning and creative development through market/ competitor reviews and research support for internal team.
  • Daily contact with the client on project WIP & reports. Prepare reports for internal teams. Do market and competitor reviews.
  • Manage and negotiate with suppliers, contractors, and vendors.
  • Other tasks assigned by the Account Manager/ Account Director.

Required Skills/ Abilities

  • Client Service mindset: kind, calm, mature, good listener.
  • Good communication and presentation skills (proficient in both English and Vietnamese).
  • Strong ownership, time management, and quick action.
  • Proactive, detail-oriented, supportive, and highly responsible.
  • Problem-solving, logical & critical thinking.
  • Ability to work under tight deadlines in a fast-paced environment.
  • Learning and positive attitude with an open mind.
  • Passionate in the Marketing and Advertising industry.
  • MS Office: Outlook, Word, Excel, PowerPoint.

Experience and Education

  • Have 2-3 years of working experience in an Advertising agency.
  • IMC/ Digital/ BTL experience.
  • Working experience with Japanese clients/ brands is an advantage.
  • Good knowledge of brand communication.
  • Bachelor’s Degree in Marketing/ Digital Marketing/ Communications or related fields.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package (PTI Care);
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

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Account Executive

Full Time | Ho Chi Minh City

Job Summary

An Account Executive takes responsibility for serving clients with the greatest satisfaction to keep and expand the business. He/ She will work closely with clients to understand their expectations for the projects, then communicate with internal teams and vendors/ suppliers to ensure the final works will meet the client’s requirements.

Job Responsibility

  • Act as a “gatekeeper” for quality control. Work collaboratively across internal teams (STP, Creative, FA, Digital, Social, Media) and clients.
  • Take accountability and ownership of daily project execution/ assigned tasks.
  • Negotiate, deal, and troubleshoot with senior levels, suppliers, contractors, and vendors.
  • Administrative tasks under the line manager’s direction: setting up meetings, checking, records, contracts, paperwork, etc.
  • Report on projects for internal teams and clients. Do market and competitor reviews.

Required Skills/ Abilities

  • Strong ownership, time management, and quick action.
  • Problem-solving, logical & critical thinking.
  • Good communication and presentation skills (proficient in both English and Vietnamese).
  • Able to work under tight deadlines in a fast-paced environment.
  • MS Office: Outlook, Word, Excel, PowerPoint.
  • Client Service mindset: kind, calm, mature, good listener.
  • Proactive, detail-oriented, supportive, and highly responsible.
  • Learning and a positive attitude with an open mind.
  • Passionate in the Marketing and Advertising industry.

Experience and Education

  • Have 1-2 years of working experience in an Advertising agency.
  • IMC/ Digital/ BTL experience.
  • Working experience with Japanese clients/ brands is an advantage.
  • Bachelor’s Degree in Marketing/ Digital Marketing/ Communications or related fields.

Benefits

  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
    • 16 annual leave per year;
    • 13th-month salary;
    • Year-end bonus based on performance and business result;
    • Salary review annually;
    • Annual health check;
    • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
    • Insurance benefits package (PTI Care);
    • Mobile phone fee allowance based on the company’s policy;
    • Participate in company events, company trip;
    • Participate in the company’s training programs, self-studying program (supported by the company).

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Account Intern

Internship | Ho Chi Minh City

Job Summary

As an Account Intern, you'll be part of a dynamic and collaborative team, assisting in project execution, proposal development, and timeline management. This role offers the opportunity to work across various functions, manage timelines, and coordinate with teams and partners, helping you develop essential project management skills and industry expertise.

Job Responsibility

  • Assist Account team in smooth & on-time project development and execution.
  • Support in writing proposal development, and work with internal teams to produce the best outputs.
  • Support the Account team to manage project scope and timelines, implement any necessary processes and procedures.
  • Meet and communicate consistently with internal and external teams to manage timelines, assets, progress, and client deliverables.
  • Responsible for building & maintaining relationships with third-party suppliers to make sure input products meet desired quality & are delivered within deadlines.
  • Work with other internal departments such as Strategic Planning/ Digital Planning/ Creative/ Social to streamline processes and improve efficiency.
  • Administrative tasks under the direction of the Manager: set up meetings, checking, records, contracts, paperwork, etc.
  • Prepare reports for the client and internal team.

Required Skills/Abilities

  • Teamwork, self-starter, learning attitude, and proactive.
  • Logical thinking and problem-solving.
  • Detail-oriented, well organized, and responsible.
  • Proficiency in English and Vietnamese.
  • Good skill in using the MS Office: Word, Excel, Powerpoint, Outlook.
  • Passionate in Marketing & Advertising industry.
  • Be able to multitask in a fast-paced environment.
  • Digital savvy with a good understanding of Digital Marketing.

Experience and Education

  • Be able to work on-site, full time for at least 6 months.
  • Fresh graduate/ the final year student.

Benefits

  • Allowance: 3.000.000 VND/month.
  • Parking allowance each month.
  • Working in a dynamic, friendly, and supportive environment.
  • Growing business.
  • Join Happy Hour Party each month.
  • Computer, stationery, and other working tools will be provided.

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